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School District of West Salem COVID-19 Dashboard

TECHNOLOGY HELP

 

View video for instructions on completing a help desk ticket.

Are you having issues with your school-issued iPad or laptop?

Please click HERE to contact us for help.

 

FAQs:

Question: I do not have internet service at my home, what can I do?
Answer: Click HERE for a map of free Public WiFi hotspot locations in WI. OR - you can request a US Cellular Hotspot (MiFi) by opening a helpdesk ticket HERE. You can also click HERE for a listing of Broadband services on the Wisconsin Public Service Commission website. Additionally, Charter Spectrum has re-launched its free internet offer for students and educators - details HERE.

Question: My child's school-issued device (iPad/laptop) is not working properly. What do I do?
Answer: Please click HERE to open a helpdesk ticket with our Technology Team. If the problem cannot be fixed via email or phone, we will schedule time with you to get you a loaner replacement.

 

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