View video for instructions on completing a help desk ticket.
Are you having issues with your school-issued iPad or laptop?
Please click HERE to contact us for help.
Question: I do not have internet service at my home, what can I do?
Answer: Click HERE for a map of free Public WiFi hotspot locations in WI. OR - you can request a US Cellular Hotspot (MiFi) by opening a helpdesk ticket HERE. You can also click HERE for a listing of Broadband services on the Wisconsin Public Service Commission website. Additionally, Charter Spectrum has re-launched its free internet offer for students and educators - details HERE.
Question: My child's school-issued device (iPad/laptop) is not working properly. What do I do?
Answer: Please click HERE to open a helpdesk ticket with our Technology Team. If the problem cannot be fixed via email or phone, we will schedule time with you to get you a loaner replacement.